METHODOLOGY
Our Methodology
Our methodology is a human-centered approach that involves all employees and uses their ideas to improve the business. This methodology puts the employee at the center, recognizing their value and potential contributions to the success of the company.
Discovery phase
During this phase, we take the time to understand your business and its challenges, as well as understand employee perceptions to capture their needs. We explore the key challenges and root causes so that we can create a tailored solution that meets your objectives.
Harmonisation phase
By analyzing data from different sources, we are able to identify areas where improvements can be made or where new opportunities can be explored. We prioritize these opportunities based on their potential impact and create action plans for each one. This ensures that all efforts are focused on the most impactful initiatives and helps us achieve your desired outcomes faster.
Implementation phase
We work closely with our clients to ensure that all their requirements are met and their goals are achieved. We provide training for the teams so they can understand the project objectives and how to implement them effectively. We also monitor progress throughout the process.
This approach ensures that all efforts are focused on the most impactful initiatives while valuing the ideas and contributions of the employees.
Phase 1 Discovery
KEY ACTIVITIES
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Employee perceptions need employee
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Employee needs (customers)
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Explore the key challenges
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Define and Map the key processes
KEY DELIVERABLE
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Consolidated bottom-up vision
Phase 2 Harmonisation
KEY ACTIVITIES
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Customer Journey
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Strategic opportunities
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Prioritize Opportunities
KEY DELIVERABLE
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Strategic Use Cases
Phase 3 Implementation
KEY ACTIVITIES
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Use Case Follow up
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Implementation and Support
KEY DELIVERABLE
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Implementation of key use cases
